FAQ
Answers about using Pagivo PDF
Everything here is based on how Pagivo PDF works today: browser access, account sign-in, server-side PDF processing, and downloadable results.
General
What Pagivo PDF is and how the tools work.
What is Pagivo PDF?
Pagivo PDF is a web application for everyday PDF work. You can merge, split, compress, rotate, protect, unlock, organize, and convert supported files directly from your browser.
Do I need to install software?
No. Pagivo PDF runs in the browser, so there is nothing to install on your device. Open the site, choose a tool, upload your file, and process it online.
Which devices can I use Pagivo PDF on?
Pagivo PDF works on modern desktop and mobile browsers. If your device can open the website and upload files, you can use the tools.
Which file types are supported?
Support depends on the tool. PDF tools accept PDF files, while conversion tools accept formats such as DOCX, JPG, PNG, XLSX, PPTX, and HTML where listed on the tool page.
Account
Sign-in, sign-up, and Google account access.
Can I create an account with email and password?
Yes. You can sign up with your name, email address, and password directly on the site.
Can I sign in with Google?
Yes. If Google sign-in is enabled and correctly configured, you can use your Google account instead of creating a separate password.
Will my Google account and email account become two separate accounts?
Not if the email address matches. When you first sign in with Google, Pagivo PDF links the Google account to the existing email account for the same address.
Do I need an account to use the tools?
You can browse tools and prepare files without an account, but account access is used for actions such as protected downloads and keeping your session tied to one user profile.
Downloads
Finished files and result delivery.
How do downloads work on Pagivo PDF?
Upload your file, choose the settings, process it, and download the finished result when it is ready.
Do I need a subscription?
No recurring subscription is required for the current core flow.
Why sign in before downloading?
Signing in keeps your session tied to one user profile and helps protect access to generated results.
What formats do I receive after processing?
That depends on the tool. Some tools return a PDF, some return a DOCX document, and others return a ZIP archive when multiple output files are generated.
Security
File handling, privacy, and troubleshooting basics.
Are my files processed securely?
Pagivo PDF processes files on the server for the requested operation and does not publish them as public links. Account sessions are protected by Spring Security.
Why did my file fail to process?
The most common reasons are an unsupported format, a damaged source file, a file that is too large for the current operation, or content that the selected tool cannot interpret correctly.
Why is Google sign-in not working?
When Google sign-in fails, the usual cause is OAuth configuration. The callback URL registered in Google Cloud must exactly match the site origin and /login/oauth2/code/google path used by the live Java app.
Can I retry a failed operation?
Yes. In most cases, you can upload the file again, adjust the settings, and rerun the tool. If the source file itself is invalid, the same error will usually repeat until the file is corrected.
Tool-specific questions
Detailed answers from individual PDF tools.
Merge PDF
Is the PDF merger completely free?
Yes. Merging PDFs on Pagivo PDF is completely free with uploads up to 700 MB and no watermarks added to your output.
How many PDF files can I merge at once?
You can upload and merge up to 20 PDF files in a single operation, covering up to 300 pages total.
Does merging change the quality of my PDFs?
No. Pages are embedded directly into the output document without re-encoding, so text sharpness, image resolution, and embedded fonts are fully preserved.
Are my uploaded files stored after merging?
No. Files are processed in memory and automatically deleted from our servers immediately after your download is ready.
Split PDF
Can I split a PDF into individual pages?
Yes. Leave the page range field blank and every page will be split into its own PDF file, delivered together in a ZIP archive.
Can I extract just one specific page?
Yes. Enter the single page number in the range field, for example type 7 to extract only page 7.
Does splitting reduce image or text quality?
No. Pages are extracted without re-encoding, so text stays searchable and images keep their original resolution.
What range format should I use?
Use commas and hyphens: for example 1-3, 5, 8-10 extracts pages 1, 2, 3, 5, 8, 9, and 10.
Compress PDF
How much can compression reduce my file size?
Born-digital PDFs typically shrink 20-40% in Optimize mode. Scanned documents with embedded images can shrink 50-80% in Compact mode.
Will compression make text blurry or unsearchable?
No. The Optimize mode is entirely lossless for text - characters remain sharp and fully selectable. Only Balanced and Compact modes reduce image resolution.
Which mode should I choose?
Use Optimize for documents with lots of text (contracts, reports). Use Balanced for presentations. Use Compact for scanned documents where file size matters most.
Can I compress a PDF that is already compressed?
Yes, but if the file was already well-optimized you may see only a small reduction. Scanned and image-heavy PDFs benefit the most.
Word to PDF
Which Word file formats are supported?
DOCX and older DOC files are supported.
Do I need Microsoft Office installed?
No. The conversion runs entirely on Pagivo PDF's servers.
Is the formatting preserved?
Yes. The server renders the original Office layout instead of extracting plain text.
Is there a file size limit?
You can upload Word documents up to 700 MB.
PDF to Word
Will images from the PDF be included in the Word file?
The current version extracts text content and paragraph structure. Embedded images are not carried over to the DOCX.
Can I edit the Word document after conversion?
Yes. The output is a standard DOCX file compatible with Microsoft Word, LibreOffice, and Google Docs.
Does it work on scanned PDFs?
Scanned PDFs without a text layer cannot be converted - the tool works on PDFs that contain selectable text.
Is the conversion free?
Yes, completely free with no watermarks or sign-up required.
PDF to JPG
What image resolution can I expect?
Pages are rendered at high quality (150 DPI), sufficient for screen use and most print applications.
Will a multi-page PDF produce multiple images?
Yes. Each page becomes one JPG file. For PDFs with more than one page, all images are delivered in a ZIP archive.
Are charts and diagrams rendered accurately?
Yes. All vector elements, fonts, and raster images in the PDF are rendered precisely in the output JPG.
Is it free?
Yes. Converting any PDF to JPG is completely free on Pagivo PDF.
JPG to PDF
Which image formats are supported?
JPG, JPEG, and PNG files are all supported.
Can I combine multiple images into one PDF?
Yes. Upload as many images as you need and they will all appear in the same PDF, one image per page.
Will the image quality be reduced?
Images are embedded at their original resolution. No additional compression is applied during the JPG to PDF conversion.
Is there a limit on how many images I can upload?
You can upload up to 20 image files per conversion.
Rotate PDF
Can I rotate just some pages instead of the whole document?
The current tool rotates all pages by the selected angle. Use Organize Pages if you need per-page control.
What rotation angles are available?
90 degrees (quarter turn), 180 degrees (upside down to right-side up), and 270 degrees (three-quarter turn).
Does rotating affect text or image quality?
No. Rotation is applied to the page orientation metadata only - content is not re-rendered.
Is it free?
Yes. Rotating a PDF is completely free on Pagivo PDF.
Page Numbers
Where exactly are the page numbers placed?
You can place page numbers at the top or bottom, aligned left, center, or right.
What format are the page numbers?
Choose formats such as 3 / 12, Page 3 of 12, plain 3, or Roman numerals.
Can I start numbering from a page other than 1?
Yes. Set both the visible start number and the first PDF page that should receive a number, which is useful when skipping a cover page.
Is it free?
Yes. Adding page numbers is completely free on Pagivo PDF.
Watermark
Can I use any text for the watermark?
Yes. You can type any text up to 80 characters, such as DRAFT, CONFIDENTIAL, DO NOT DISTRIBUTE, or your organization's name.
Will the watermark show when the PDF is printed?
Yes. The watermark is rendered directly onto the page content and is visible both on screen and in print.
Can the watermark be removed after adding it?
The watermark is embedded into the page content, not added as a removable annotation layer. It cannot be removed by a standard PDF editor.
Is it free?
Yes. Adding a text watermark to a PDF is completely free on Pagivo PDF.
Protect PDF
What encryption standard is used?
AES-256 encryption, the industry standard for document security and the same level used by financial and government systems.
Can the PDF be opened without the password?
No. AES-256 encryption makes the document completely inaccessible without the correct password.
Is my password stored on your servers?
No. The password is used only to encrypt the document during processing and is never logged, stored, or transmitted beyond the encryption step.
Is password protection free?
Yes. Protecting a PDF with a password is completely free on Pagivo PDF.
Unlock PDF
Do I need to know the password to unlock the PDF?
Yes. You must provide the correct password. This tool decrypts documents you own - it cannot bypass or crack passwords.
Is the unlocking process secure?
Yes. Files and passwords are processed in an isolated server environment and deleted immediately after your download is complete.
Will the unlocked PDF look different from the original?
No. The content, formatting, and structure of the document are completely unchanged - only the encryption layer is removed.
Is it free?
Yes. Removing password protection from a PDF is completely free on Pagivo PDF.
Organize Pages
Can I combine multiple PDFs and select pages from each?
Yes. Upload multiple PDFs and use the page range to keep only the pages you want from the combined document.
What page range format should I use?
Use hyphens for ranges and commas to combine them - for example, 1-3, 5, 8-10.
What does the page-size normalization option do?
It resizes all pages to match a common size (the first page, A4, or US Letter) so the final document has a consistent layout.
Is it free?
Yes. Organizing and reordering PDF pages is completely free on Pagivo PDF.
Delete Pages
Will the remaining pages stay in order?
Yes. All pages not in your delete list remain in their original sequence.
What range format should I enter?
Enter individual page numbers or ranges separated by commas - for example, 1, 3-5, 8 removes pages 1, 3, 4, 5, and 8.
Can I delete the first or last page?
Yes. You can delete any page including the first and last pages of the document.
Is it free?
Yes. Deleting pages from a PDF is completely free on Pagivo PDF.
Excel to PDF
Which Excel file formats are supported?
XLSX and older XLS files are supported.
Are formulas converted?
The PDF shows the calculated values as they appear in the spreadsheet, not the underlying formulas.
Is column and row formatting preserved?
Yes. Table borders, column widths, merged cells, and basic cell formatting are preserved in the output PDF.
Is the conversion free?
Yes. Converting Excel files to PDF is completely free on Pagivo PDF.
PPT to PDF
Are slide animations or transitions included?
No. Only the static visual content of each slide is rendered. Animations and transitions are not included in the PDF output.
Which PowerPoint formats are supported?
PPTX and older PPT files are supported.
Is slide formatting preserved?
Yes. The server renders the original slide layout instead of extracting plain text.
Is the conversion free?
Yes. Converting PowerPoint files to PDF is completely free on Pagivo PDF.
PDF to PPT
Can I edit the slides after conversion?
Yes. The output is a standard PPTX file that opens and edits in Microsoft PowerPoint, LibreOffice Impress, and Google Slides.
Are images from the PDF included?
The current version extracts text content. Embedded images are not carried over to the PPTX.
How many slides will the presentation have?
One slide is created per page of the original PDF.
Is it free?
Yes. Converting a PDF to PowerPoint is completely free on Pagivo PDF.
PNG to PDF
Can I combine multiple PNG files into one PDF?
Yes. Upload as many PNG files as you need and they are all included in the same PDF, one image per page, in the order you uploaded them.
Does the conversion reduce PNG image quality?
No. PNG images are embedded at full resolution in the output PDF without additional compression.
What if my PNG has a transparent background?
Transparent areas are rendered as white in the output PDF, since PDF pages have an opaque white background.
Is it free?
Yes. Converting PNG images to PDF is completely free on Pagivo PDF.
HTML to PDF
What HTML and CSS features are supported?
Standard HTML5 with inline and embedded CSS. External linked stylesheets are supported if they are accessible from our servers.
Can I convert a live web page by URL?
Not directly. To convert a live page, save it as an HTML file from your browser (File -> Save As -> Webpage, Complete) and upload that file.
What happens if the HTML has external images?
External images are fetched during conversion. If an image URL is unreachable, that image will not appear in the PDF.
Is it free?
Yes. Converting HTML to PDF is completely free on Pagivo PDF.
Ask PDF
What is Ask PDF?
Ask PDF is an AI-powered command tool that edits a PDF from a plain-language request.
Which commands are supported?
Ask PDF currently supports straightening page orientation, removing blank pages, converting pages to A4, putting two pages on one A4 sheet, compressing PDF files, and creating searchable PDFs with OCR when needed.
How many credits does one command use?
Each successful PDF command uses 1 credit. You can purchase credit packs: 10 credits for $2.99 or 50 credits for $9.99. Credits never expire.
Is my PDF stored or shared?
No. Your file is processed entirely in memory for the duration of the request and immediately discarded. We never store, index, or share your document content.
Can Ask PDF make a scanned PDF searchable?
Yes. When a page has no text layer, Ask PDF can use AI OCR and add a hidden text layer so the output PDF can be searched.
YouTube Summarizer
Which videos are supported?
Any public YouTube video that has captions - either manually uploaded subtitles or YouTube's auto-generated captions - will work.
Does it work without captions?
No. The tool relies on the video's existing caption track. If captions are disabled or unavailable, the tool will let you know.
How accurate is the summary?
The AI reads the full transcript and structures its response around what was actually said in the video, so accuracy depends on the quality of the captions.
Is the summary in the original video language?
The summary is generated from whatever captions YouTube provides. If the video has English captions, the summary will be in English.
Are my requests stored?
No. Transcripts are processed in memory and discarded immediately after the summary is returned.
Can I get the transcript with timestamps?
Yes. Alongside the AI summary you can copy the full transcript, and every caption line includes its start time so you can jump straight back to that moment in the video.
Does it work with YouTube Shorts?
Yes. Paste a Shorts link and the tool extracts the video ID and fetches the captions the same way it does for regular videos.
Can I get the summary in a different language?
The summary follows the language of the captions by default, but you can enter a custom question such as 'Summarize this in Spanish' and the AI will reply accordingly.
Sign PDF
Is signing PDFs free?
Yes. Adding a handwritten signature to a PDF is completely free with no watermarks.
Can I sign multiple pages at once?
Yes. You can apply your signature to all pages, just the first page, just the last page, or a custom list of page numbers.
How do I control where the signature appears?
Choose from six positions: bottom-right, bottom-left, bottom-center, top-right, top-left, and top-center. You can also adjust the size as a percentage of the page width.
Is my PDF stored after signing?
No. Files are processed in memory and automatically deleted after your download is ready.
Edit PDF
Is the PDF editor free?
Yes. All editing tools - text, drawing, images, signatures, and stickers - are completely free to use.
Can I edit existing text in the PDF?
You can add new text on top of any page. To replace existing text, use the White-out tool to cover it and then type over it.
What editing tools are available?
Select, Text, Freehand Draw, Highlight, Rectangle/Circle shapes, Insert Image, Signature pad, Emoji stickers, and White-out eraser.
Does editing affect the original PDF quality?
No. Your annotations are stamped as a transparent overlay. The original content is untouched.
Are my files stored after editing?
No. Files are temporarily held only during your session and automatically deleted after your download is ready.
Compress Image
How much smaller will my images actually be?
Balanced compression typically cuts JPG photos by 50-80% with no visible difference on screen. Converting to WebP can halve the size again compared to JPG at the same quality.
Which file types can I compress?
JPG, JPEG, PNG, WebP, and HEIC (iPhone photos) all work as input. You can output as JPG, PNG, or WebP.
Can I compress a batch of images at once?
Yes - upload up to 20 images in one go and they'll all come back in a single ZIP archive.
Do you store my images after compression?
No. They're deleted the instant your download is ready - nothing is kept on the server.
Resize Image
Will my image look stretched?
No. Enter just one dimension and the other is calculated automatically to keep the proportions. Only if you set both will the image be forced to those exact dimensions.
Which image formats are supported?
JPG, PNG, WebP, and HEIC as input; JPG, PNG, or WebP as output.
Can I resize multiple images at once?
Yes - upload up to 20 images and they're all resized to the same dimensions, delivered in a ZIP.
Is there quality loss when resizing?
Downscaling uses high-quality resampling and looks visually identical. Upscaling a small image can look soft - that's a natural limitation of any resizer.
Convert Image
Can I convert iPhone HEIC photos to JPG?
Yes - HEIC and HEIF files from any modern iPhone are fully supported. Convert them to JPG or PNG and they'll open on any device.
Which format should I use for a website?
WebP gives the smallest file at equivalent quality - great for faster page loads. PNG is best for screenshots and images that need transparency. JPG for everything else where universal compatibility matters.
Can I convert a batch of images at once?
Yes - upload up to 20 images and they're all converted in one go, delivered in a ZIP archive.
Will converting reduce image quality?
PNG is lossless - no quality change at all. JPG and WebP let you choose: High is visually identical, Balanced and Strong trade a little quality for a noticeably smaller file.
Remove Background
What do I get as the result?
A PNG with the background removed. With the transparent option the background is fully clear; you can also fill it with white or a custom color if needed.
What subjects does it handle best?
People, animals, products, and distinct objects against a reasonably plain background all cut out cleanly.
Is background removal really free?
Yes - no watermarks, no sign-up, no hidden limits.
Is my photo kept after processing?
No. It's deleted immediately after your download is ready - nothing is stored.
Crop & Rotate Image
Can I crop and rotate in one step?
Yes - all enabled transforms apply together: crop first, then rotation, then flip.
How do I define the crop area?
Enter the top-left corner and width/height in pixels, or in percentages - for example X 10%, Y 10%, W 80%, H 80% trims a 10% border from all sides.
Does rotating lose quality?
No. Rotations by 90, 180, and 270 degrees are pixel-perfect - no resampling needed.
Can I flip a photo?
Yes - Flip horizontal mirrors left-to-right; Flip vertical flips top-to-bottom.
Passport Photo
Which photo formats are supported?
35x45 mm for EU passports and most national ID cards, and 2x2 inch (51x51 mm) for US visas, green cards, and some travel documents.
Will the background be replaced?
Yes - the subject is cut out and placed on a clean white or light gray background, as most authorities require.
Can I get a print-ready sheet?
Yes - the print-sheet option gives several copies at the exact physical size on a 10x15 cm (4x6 in) page, ready for photo paper.
Is my photo stored on your servers?
No - it's processed in memory and deleted immediately after your download is ready.
QR Code Generator
Do these QR codes expire?
Never. The codes are static - your content is baked directly into the image, so they keep working forever with no subscription.
What can I put in a QR code?
Any text: website URLs, Wi-Fi credentials, phone numbers, email addresses, contact details (vCard), payment info, or plain messages.
What do the frames do?
A frame adds a colored call-to-action band above the code - like SCAN ME, VIEW MENU or CONNECT TO WIFI. Framed codes tell people what to expect and consistently earn more scans than bare codes. Every frame keeps a fully scannable code, and you can set your own text and color on the Custom frame.
Which error-correction level should I pick?
M (the default) works well for most uses. Go for Q or H when printing small, on fabric, or anywhere the code might get scratched or partially obscured.
Is it really free?
Yes - generate and download as many codes as you like, no account required.
Word Counter
Is my text uploaded anywhere?
No - counting happens entirely in your browser. The text never leaves your device.
What counts as a word?
Any sequence of characters separated by spaces or line breaks - matching how word processors count.
How is reading time estimated?
Around 200 words per minute for silent reading and 130 wpm for speaking aloud.
Is it free?
Yes - completely free with no usage limits.
JSON Formatter
Is my JSON uploaded to a server?
No - all parsing and formatting happens locally in your browser. Nothing is transmitted or stored.
What does the validator actually check?
It parses your input against the JSON standard and reports the first error with a line number and a human-readable message - like 'missing comma after value on line 12'.
What's the difference between format and minify?
Formatting adds indentation and line breaks so the JSON is easy to read. Minifying removes all optional whitespace to make it as compact as possible.
How large can my JSON be?
Multi-megabyte JSON formats smoothly - it all runs locally at native speed, no server round-trip needed.
Password Generator
Are the generated passwords actually secure?
Yes - they come from your browser's Web Crypto API, a cryptographically secure random source. Nothing is sent to or logged by any server.
How long should my password be?
16 characters with mixed character sets is a strong baseline. Use 20+ for anything that protects money, sensitive data, or accounts you can't easily recover.
Should I include symbols?
Symbols add entropy per character, which helps when a site limits the total length. If symbols cause problems, a longer password with letters and digits is just as strong.
Is it free?
Yes - completely free, works offline once loaded, and has no limits.
Base64 Encode / Decode
Is my data sent to a server?
No - encoding and decoding run entirely in your browser. The input never leaves your device.
Does it handle emoji and non-Latin characters?
Yes - input is treated as UTF-8, so emoji, accents, and scripts like Arabic or Japanese encode and decode exactly.
What is URL-safe Base64?
A variant that replaces + and / with - and _ so the string works in URLs and filenames without needing percent-encoding.
Why does my decode fail?
Common causes: extra whitespace inside the string, truncated data, or input that isn't valid Base64. Try removing all line breaks and spaces first.
Unit Converter
Which unit categories are covered?
Length, weight, temperature, volume, area, speed, and digital data size - each with the metric and imperial units people actually use day to day.
How accurate are the conversions?
Factors use exact internationally agreed definitions; results are shown with sensible rounding and full precision is kept internally.
Does temperature use the right formulas?
Yes - Celsius, Fahrenheit, and Kelvin convert through their actual formulas, not a linear approximation like other units.
Is it free?
Yes, no limits - everything runs in your browser.
Percentage Calculator
Which percentage calculations are included?
Percent of a number (X% of Y), percentage of one value relative to another, percentage increase or decrease between two values, and adding or subtracting a percentage from a value.
Does it show how the result was calculated?
Yes - every mode displays the formula with your numbers filled in, so the result is verifiable rather than just magic.
How do I calculate a discount?
Use 'What is X% of Y?' with the discount rate and original price to get the discount amount, then subtract. Or use 'Y decreased by X%' to get the final price directly.
Is it free?
Yes - completely free and unlimited.
Age Calculator
How is age calculated exactly?
With calendar arithmetic: complete years first, then complete months, then the remaining days - correctly handling leap years and months of different lengths.
Can I calculate age at a past or future date?
Yes - change the reference date to any day, for example to find someone's age at graduation or on a contract start date.
Why does my result differ from other calculators?
Tools that divide by 365.25 give approximate results. This calculator uses the same method as official documents: completed years, then months, then days.
Is my birth date stored anywhere?
No - the calculation runs in your browser and the date is never sent anywhere.